Several years ago, our CEO, Scott Abbott, called over 1,000
services professionals to understand the home services
market. Only 200 answered their phones and less than 50
percent attempted to contact him back.

He then built a painting company called Five Star Painting
with one driving axiom—be there when your customer is
ready for you. We now refer to this as “speed-to-lead.”

Scott built a call center to be ready for all calls of all
locations at all reasonable hours. He then built systems to
reach out to people that had entered their information
online within 1 minute of them submitting.

Many of these people have told us that “it’s kind of freaky
how fast you reached out to me.” Using the system, Scott
grew the painting business to over 100 locations across
the USA and Canada in under 15 years.

Today, ProNexis provides a solution for connecting the
homeowner to the service professional that is streamlined
and efficient for both.

Ben Fox

Brand President
Ben is the President of ProNexis. Prior to becoming President, Ben was the Vice President of Sales for the company and helped double the companies size over his 3 years in the role. Previously, he was a sales executive at Rehrig Pacific Company and Frito-Lay, a division of PepsiCo.

In his spare time, he loves providing adventure for his 4 kids, playing indoor soccer, and riding all types of motorized bikes. He has a bachelor's degree in Finance from Southern Utah University.
Copyright ©  Five Star Franchising
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